Terms

Who you are contracting with

Totalhost Oy, Y-tunnus 3630955-2, Espoo, Finland. These terms apply to the bookkeeping service we provide you, alongside the engagement agreement we sign with you. Where the two differ, the engagement agreement wins.

What the service is

We keep the books for short-term rental property in Finland. You forward a receipt to your own private address; it is read automatically and queued for approval. A bookkeeper reviews it and decides whether to book it. What is booked goes into double-entry books on a tamper-evident, gapless, append-only ledger, where corrections are made by reversal rather than by editing.

From those books we work out your VAT for the period at the correct Finnish rates and file the return in OmaVero on your behalf, using the Suomi.fi mandate you give us. You also get an income statement, a balance sheet, per-apartment profit, and your own login to see all of it.

At the year end we prepare your tilinpäätös from those books and work out the figures for your tax return. Signing is yours. Once a year you also get, for each apartment on its own, what it returned over the year — rental income net of VAT, what it cost to run, the result after loan costs, and the yield on the money you put in. Both are included in either service at no separate charge. Statutory deadlines depend on your material reaching us in time to meet them.

What it is not

• It is not tax, legal or investment advice. We produce figures from the material you give us, including what a property returned over a year. Decisions about your tax position, and about whether to buy, hold or sell, are yours.
• We do not move your money. We file your returns; we never hold, send or approve a payment for you. Paying the tax, and paying your suppliers, is always yours.
• Nothing posts by itself. Every entry is reviewed and approved by a human bookkeeper before it reaches your books.

Before we can start

A bookkeeping service is required by law to identify its clients. We have to identify you, anyone acting on your behalf, and the beneficial owners of your company, and to keep that information current, before and while we do any work. If we cannot complete that, we cannot take you on or continue.

We take on privately held property and verotusyhtymät. We do not take on limited companies yet — an osakeyhtiö's year end is heavier than we are willing to promise at this size, and we would rather say so than take work we cannot do properly.

What we need from you

• The material, complete and on time. Receipts, invoices and bank data for the period, sent in time for us to close it.
• The truth about your situation. Your company form, VAT status and filing period, your properties, and whether a property is also in private use. These change what is correct.
• Notice when something changes. A new apartment, a change of VAT status, a change in ownership — tell us when it happens, not at the year end.

You remain responsible for the accuracy and completeness of what you send us. We keep books from the material we receive; we cannot book what we never saw.

Price and billing

€89 / month per property + VAT

€99 / month per property + VAT

The higher price is the same service with us also watching your OmaVero for messages from the Tax Administration and answering them where an answer is needed. Both services need a Suomi.fi mandate from you, which you can withdraw at any time. Three apartments is three lots of the monthly price + VAT. We invoice monthly in arrears, with a Finnish reference number and fourteen days to pay. Late payment carries interest at the rate set by the Finnish Interest Act.

If we change the price, you are told at least one month before it takes effect, and you may end the agreement before it does.

Ending it

Either of us may end the agreement with one month's notice, in writing, to the end of a calendar month. When it ends we close the open period, invoice the work done, and give you your books and your material in a form you can hand to whoever keeps them next. We keep our own copy for as long as the law requires — see Privacy.

We may suspend the service if an invoice is more than thirty days overdue, or end it immediately if we are legally unable to continue serving you.

If something goes wrong

If we make a mistake, tell us and we correct it. Corrections in the books are made by reversing entry, so the original and the correction both remain visible.

Our liability for a mistake is limited to the fees you have paid us for the twelve months before it occurred, and we are not liable for indirect loss such as lost profit. That limit does not apply to damage we cause intentionally or through gross negligence, and it does not limit anything that cannot be limited by law.

Claims must be raised within a reasonable time of your noticing the problem, and at the latest within one year of the work concerned.

If you are a consumer

If you engage us as a private person rather than through a company, mandatory Finnish consumer law applies, and nothing on this page limits the rights it gives you. You can take a dispute to the Consumer Disputes Board (kuluttajariitalautakunta.fi) after contacting the Consumer Advisory Service, and you may always bring a case in the court of your own domicile.